Join the Team

For People Who Take Their Fun Seriously

Thank you for your interest about employment opportunities at Hobbyco. Currently we don’t have any open positions available but stayed tuned in the future.

Job Title

Online Sales Assistant

Manufacturing, Transport & Logistics, Pickers & Packers

Location

Sydney CBD

Terms

Casual

Job #

#OL-C-ST

Hours

Up to 38 hours/week

Hobbyco has been operating since 1935. Providing unique toys, models, games and more to entertain and excite its customers.

Hobbyco is no ordinary toy & hobby store. With an ever-changing list of products, it offers a wide range of choice for everyone; whether it is plastic kits for the hobbyists, jigsaw puzzles for the family, or LEGO, the breadth of range is considerable. There are also traditional products that will bring you the nostalgia of the past such as Flying Scotsman train sets and real Wilesco steam engines or the latest items that will keep you entertained for hours.

About the Role:

Thanks to the team’s amazing work and our business’ continued, fast growth, we are now seeking 4 motivated and reliable people to join our online team. Working closely with the Director of Online, this role will collaboratively execute and optimise the online customer support and preparing goods for dispatch.

Duties of the Role:

  • Pick and pack – preparation of online orders for dispatch
  • Organise branch transfers
  • Inventory Control – receive deliveries, check, and report any received damaged goods,
  • Customer Service – attending to customer enquiries via communication channels (email, phone, social media, helpdesk)

Position Requirements:

  • Confident with Microsoft office
  • Previous experience in administration and customer service – preferred but not required
  • Previous experience in pick and pack roles – preferred but not required
  • Ability to follow instructions
  • Strong communication skills, both written and verbal
  • Ability to multi-task, prioritise and execute tasks efficiently and quickly
  • Strong knowledge and passion of the hobby industry would be highly regarded

If you believe you meet the above criteria, and that you are ready to embrace this opportunity to be a part of our fantastic team, please submit your resume with an appropriate cover letter addressing the above to:

jobs@hobbyco.com.au 

About the Role:

Do you have a love for all things hobby-related? Hobbyco is seeking enthusiastic and energetic individuals to join our sales team at our QVB Branch.You will have a passion for Model Rail. Able to troubleshoot Model Rail issues and repair where necessary. You will be required to work in all areas of the store and willing to learn about other hobbies.

  • Customer service – Providing first rate assistance to customers in person and via email and phone.
  • Running cash registers
  • Light cleaning duties including vacuuming and surface cleaning
  • Receiving, sorting and shelving product deliveries
  • Picking and organising inter-store transfers

Duties of the Role:

  • Develop in depth product knowledge and foster this level of knowledge with the team and our customers.
  • Contribute your energy and enthusiasm to a positive team environment.
  • Work as part of the team to achieve and exceed sales targets

Position Requirements:

  • Availability on weekends and during the busy Christmas period
  • Self-motivated with the ability to work autonomously
  • Ability to multitask, prioritise and thrive in a dynamic retail environment.
  • Ability to listen and use feedback constructively.
  • Have strong communication and relationship-building skills.
  • Be energetic, positive and creative in assisting customers.
  • Strong knowledge of the hobby industry would be highly regarded, especially Model Rail.
  • Previous retail experience is beneficial, but not required
  • Due to NSW health restrictions, all workers currently need both doses of an approved COVID 19 vaccination.

If you believe you meet the above criteria, and that you are ready to embrace this opportunity to be a part of our fantastic team, please submit your resume with an appropriate cover letter addressing the above plus your availabilities to

Amith Chand
Store Manager – Hobbyco Pty Ltd
jobs@hobbyco.com.au
Please quote JOB #QVB-C-MR